Terms & Conditions

Terms & Conditions

These Terms & Conditions govern the use of the djeco.shop online store and purchases made from Djeco SAS.

Last updated 28 September 2026

This document is a template. It must be reviewed against the laws applicable to Djeco SAS and its sales territories before publication. Items shown as [PLACEHOLDER] are still to be completed.

General Information

By using this website or placing an order, you agree to these Terms. Please read them carefully before ordering.

Definitions

  • "Seller", "we", "us" means Djeco SAS.
  • "Customer", "you" means the person using the website or placing an order.
  • "Products" means the toys, games, creative kits and related items offered on the website.
  • "Order" means a request to purchase Products submitted through the website.

Seller Information

  • Djeco SAS
  • Registered address: 3 rue des Grands Augustins, 75006 Paris, France
  • Company registration number: [COMPANY REGISTRATION NUMBER]
  • Tax identification number: [TAX IDENTIFICATION NUMBER]
  • Share capital: [SHARE CAPITAL, IF REQUIRED]
  • Email: info@djeco.shop
  • Phone: +33 1 30 80 51 05

Eligibility to Purchase

[ELIGIBILITY REQUIREMENTS, E.G. MINIMUM AGE AND SALES TERRITORIES]

Products and Product Information

We aim to describe Products accurately using information from the brands. Colours may appear differently on screen. Information on the Product packaging takes priority. See Product Information.

Product Safety

Always read the packaging, instructions and safety warnings before giving a Product to a child, and respect the manufacturer's age recommendation. See Safety & Age Recommendations.

Prices

Prices are shown in euros (EUR). Indicative conversions to other currencies are for information only. [TAX INCLUSION AND PRICE CONDITIONS]

Orders

Adding Products to your basket does not reserve them. The current checkout is a preview and does not submit, charge or fulfil orders.

Order Confirmation

A contract is formed only when we send an express order confirmation. [ORDER CONFIRMATION PROCESS]

Payment

[AVAILABLE PAYMENT METHODS AND PAYMENT TERMS] See Payment Methods.

Shipping and Delivery

See Shipping & Delivery. [DELIVERY TERMS]

Right of Withdrawal

[RIGHT OF WITHDRAWAL — PERIOD, CONDITIONS, EXCEPTIONS AND MODEL FORM, PER APPLICABLE LAW]

Returns and Refunds

Complaints

See Warranty & Complaints. [COMPLAINT AND DISPUTE-RESOLUTION PROCEDURE]

Product Defects

[LEGAL GUARANTEE OF CONFORMITY / WARRANTY TERMS]

Intellectual Property

The website content, design and Djeco identity may not be copied or reused commercially without permission. Product names and trademarks belong to their respective owners.

Website Use

You may use the website for lawful personal purposes only and must not interfere with its operation or security.

Liability

Nothing in these Terms limits liability that cannot be limited under applicable law. [LIABILITY CLAUSE]

Force Majeure

We are not responsible for delays or failures caused by events beyond our reasonable control. [FORCE MAJEURE CLAUSE]

Privacy

Personal data is handled as described in our Privacy Policy.

Changes to These Terms

We may update these Terms. The version in force at the time of your order applies to that order.

Governing Law

[GOVERNING LAW AND JURISDICTION]

Contact Information

Djeco SAS, 3 rue des Grands Augustins, 75006 Paris, France · info@djeco.shop · +33 1 30 80 51 05